Privacy Policy
Effective September 29, 2026
White Sands Surplus Claims LLC (“we,” “us”) helps former property owners and their heirs recover surplus funds from foreclosure and tax sales in New Mexico. This policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
When you call or email us to request a case review, we may collect your name, phone number, email address, the address of the property that was sold, the type and approximate year of the sale, and any details you choose to share. If you become a client, we also collect the documents needed to file a claim, such as proof of identity, proof of ownership, and, for heirs, documents showing your relationship to the former owner.
Like most websites, our hosting provider may automatically record basic technical information such as your IP address, browser type, and the pages you visit, for security and to keep the site running. We do not use advertising or tracking cookies.
How we use your information
We use your information to search court and county records for surplus funds, contact you about your case, prepare and file your claim, schedule phone or Zoom meetings, and meet our legal and recordkeeping obligations.
Who we share it with
We do not sell or rent your personal information. We share it only as needed to handle your case, which may include:
- Licensed attorneys who review and file your paperwork.
- Courts, county offices, and other government agencies where your claim is filed.
- Service providers who help us operate, such as our website host and our email and phone services, who may use it only to provide those services to us.
- Others when required by law, court order, or to protect our rights or the safety of others.
Please note that court filings may become part of the public record.
Phone, text, and email contact
If you give us permission, we may contact you about your case by phone, text message, or email. Giving consent is not required to use our services. You can ask us to stop contacting you at any time by replying STOP to a text message, or by telling us by phone or email. Message and data rates may apply.
How long we keep it
We keep your information for as long as needed to review and complete your case, and afterward as required for legal, tax, and recordkeeping purposes. If you do not become a client, we delete your information when it is no longer needed.
How we protect it
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send Social Security numbers or financial account numbers by email.
Your choices
You can ask to see, correct, or delete the personal information we hold about you by contacting us below. We will respond within a reasonable time, subject to any records we are legally required to keep.
Children
Our services are intended for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
White Sands Surplus Claims LLC
PO Box 26004, Albuquerque, NM 87125
(505) 363-7805 (main) or (505) 585-4523
contact@whitesandssurplus.com